Online shopping delivered to your door
Contacting Online Supermarkets by email
Sometimes you want to send an email and believe that someone will deal with it. To be frank though it often looks like some websites don't want you to get in touch. We've found out as many emails as we can for the major online grocery shopping sites and have listed them here. Hope it helps. We've also included the postal addresses. This page includes:
- Tesco Online customer service email - customer.service@Tesco.co.uk
- Waitrose email address customer_service@waitrose.co.uk
- Asda Customer Relations form here
- Sainsbury's don't have an email address we can find, but there is a Sainsbury's enquiry form here
- Ocado prefer you to use the form on the Ocado.com website but their email is ocado@ocado.com
Need a hand? Drop them a line!
Tesco Home Delivery:
For customer enquiries
Tesco Customer Services
Freepost SCO2298
Dundee DD1 9NF
Tel: +44 (0) 800 505555
Email:
customer.service@Tesco.co.uk (best response by phone)
Tesco Online -
www.Tesco.com
All other postal enquiries:
Tesco PLC
New Tesco House
Delamare Road
Cheshunt
Hertfordshire
England EN8 9SL
Switchboard telephone: +44 (0)1992 632222
Waitrose Shopping Online:
Waitrose Customer Service
Email:
customer_service@waitrose.co.uk
Waitrose Online - www.waitrose.com
Waitrose Head Office:
Waitrose Central Offices
Southern Industrial Area
Bracknell
Berkshire
RG12 8YA
Tel: 01344 42 4680
Asda Online Shopping:
No email address supplied, but there is an Asda Customer Relations
contact form
here
Asda Online - www.Asda.co.uk
By post:
Customer Services,
Asda House,
Southbank,
Great Wilson Street,
Leeds,
LS11 5AD
Telephone: 0500 100055
Fax: 0113 241 7732
Minicom: 0800 0683003
Sainsbury's Online Groceries
Don't have an email address we can find, but there is a form (found by using the drop down menu) on this page:
http://www.sainsburys.co.uk/furniture/contactus/contactus.htm
Sainsbury’s Online - www.sainsburys.co.uk
Sainsburys.co.uk postal address is:
Sainsbury's
Clandeboye Business Park
West Circular Road, Bangor
County Down, BT19 1AR
By post: Head office
Sainsbury's Supermarkets Ltd
33 Holborn
London
EC1N 2HT
Ocado Shopping Delivery
Ocado - www.ocado.com - Remember,
Ocado is not owned by Waitrose!
Ocado recommend emailing your Ocado account. You will need to log
in, but they say this helps them to deal with your enquiry more quickly.
They also have a form on their website. If you don't have an account,
send a message through the Ocado website at:-
http://www.ocado.com/webshop/getAlternateContactUs.do
Ocado discourage you from emailing directly, but you can send Ocado an
email at ocado@ocado.com
Ocado postal address:
Ocado Limited, Freepost 13498, PO BOX 362, Hatfield, AL9 7BR.
